Terms and Conditions
Effective Date: May 17, 2025

Welcome to Shock Studios! These Terms and Conditions ("Terms") govern your use of our website and services. By accessing or using our website or engaging with our services, you agree to be bound by these Terms. If you do not agree, please do not use our services.

1. About Shock Studios

Shock Studios is a multimedia advertising company based in New Haven, CT. We specialize in helping small businesses stand out online through high-quality video content, storytelling, and strategic distribution.

2. Services

We offer a variety of media services, including but not limited to:

  • Brand story videos

  • Video editing and post-production

  • Social media content creation

  • Photography

  • Content strategy consultations

All services are subject to a written agreement, including pricing, deliverables, and timelines.

3. Client Responsibilities

To ensure the success of a project, clients are expected to:

  • Provide clear, timely communication

  • Supply necessary materials (e.g., logos, brand guides)

  • Be available for approvals and feedback within agreed timeframes

  • Adhere to payment terms

Failure to meet these responsibilities may delay delivery or result in additional fees.

4. Payment Terms

  • A deposit (typically 25–50%) is due before project kickoff

  • Remaining balance is due upon delivery of final assets, unless otherwise stated

  • Late payments may incur a late fee of 5% per month

  • No content will be released until payment is made in full

Custom payment terms will be outlined in each project’s agreement or invoice.

5. Revisions and Approvals

Most video and photo projects include up to 3 rounds of revisions. Additional revisions are billed at a standard hourly or per-revision rate, as defined in your project proposal.

Final approval of deliverables is required before the project is considered complete.

6. Intellectual Property

  • Client Content: You retain ownership of your logos, branding, and other materials you provide.

  • Final Deliverables: Upon full payment, you are granted a non-exclusive, non-transferable license to use the final media assets for marketing and promotional purposes.

  • Raw Footage: Shock Studios retains ownership of all raw footage and project files unless otherwise agreed in writing.

We reserve the right to use completed work for our portfolio, social media, and marketing purposes, unless otherwise requested in writing before project start.

7. Cancellation and Rescheduling

If you need to cancel or reschedule a shoot:

  • Notice must be given at least 7 days before the scheduled date

  • Cancellations made within 7 days may result in forfeiture of the deposit

  • Rescheduling is subject to availability and may incur additional fees

8. Limitation of Liability

Shock Studios is not liable for:

  • Loss of business or revenue due to project delays

  • Content taken down by social media platforms or third parties

  • Errors resulting from inaccurate information supplied by the client

Our total liability is limited to the amount paid by you for the services rendered.

9. Website Use

By browsing our website, you agree not to:

  • Copy, modify, or distribute content without permission

  • Use the site in a way that could harm Shock Studios or its users

  • Submit false information through contact forms

All site content is owned by Shock Studios and may not be reused without written consent.

10. Governing Law

These Terms are governed by the laws of the State of Connecticut. Any disputes arising from these Terms or our services shall be resolved in the courts of New Haven County, CT.

11. Changes to These Terms

We reserve the right to modify these Terms at any time. Updates will be posted on this page. Continued use of our services constitutes acceptance of the updated Terms.